Ftp unable to connect on filezilla

Elaiho Fortunate

New Member
i have not been able to connect my ftp on filezilla since yesterday even after inputting all details correctly, it still wont retrieve directories.

ps: the filezilla works for my other site but not hosted here
 

Elaiho Fortunate

New Member
my ip is not listed there
this is the error i get whenever i want to connect via filezilla

Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (64,20,34,138,203,116)
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
 
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